Refund & Cancellation

1. Refund Policy for Job Postings

RECRUTZ provides immediate digital access for job classified advertisements. Since the service (publishing the listing and rendering it visible to thousands of candidates) is delivered instantly upon payment:

• No Refunds: All payments of **₹49** made for publishing job listings are final and non-refundable.
• Incorrect Listings: No refunds will be provided if you enter incorrect job details, choose the wrong categories, or decide to take the listing down before its 30-day expiration. You may edit job details from your recruiter dashboard.
• Removed Postings: If a job posting is removed by our administration because it violates our Job Posting Policy (e.g., fraudulent ads, requesting application fees from candidates), no refund will be issued.

2. Duplicate Transactions and Payment Failures

In rare circumstances where a technical failure occurs during the payment process:

• Double Charges: If your card/account is charged twice for the same job posting due to a network lag or payment gateway fluctuation, we will refund the duplicate amount. The refund will be credited back to the original payment source within 5 to 7 business days.
• Failed Activations: If your payment succeeds on Cashfree but the job post remains in a `pending_payment` state due to a callback error, please write to us immediately with your transaction ID. We will activate the listing manually or issue a full refund if preferred.

3. Cancellation Policy

Since job postings are individual classified items and not recurring subscription contracts:

• There is no recurring billing cycle or subscription. You only pay ₹49 per post.
• You may "close" or "archive" a job posting at any time to hide it from the candidate pool, but this does not result in a refund of the remainder of the 30-day period.

4. Support and Resolutions

For all payment-related inquiries or technical issues, please submit your transaction receipts to: